Delete your account and data

Last updated: 2026-09-06

This page explains how to delete your Menu Maker AI account and the data attached to it. You do not need to sign in to read it.

The app

Menu Maker AI, published by Better Life With Apps.

How to request deletion

Write to privacy@blwapps.com from any address and tell us:

• that you want your Menu Maker AI account and its data deleted;
• whether you used the app on iOS or Android;
• if you had a paid subscription, the App Store or Google Play order number for it.

Menu Maker AI accounts carry no name and no email address, so an email address on its own is usually not enough for us to find your record. A store order number is the most reliable way for us to locate the account. If you cannot supply anything that identifies it, we may not be able to act on the request — not because we are refusing it, but because there is nothing linking the request to a specific record.

Once we can identify the account, the request revokes your access immediately and queues the account for deletion. A delete control inside the app is being added; when it ships, the steps will be described here.

What gets deleted

Your access is revoked as soon as the request is accepted. After a short safety delay, we remove:

• the files stored for you in our object storage — your uploads and the generated results and exports;
• the asset records that describe them;
• the inputs kept with your generation jobs;
• the analytics identifiers linked to your account;
• your recorded consent choices;
• your billing identity — the identifier that connects your account to your subscription.

The safety delay exists so that an accidental or disputed deletion can still be stopped. We do not publish its exact length here, because it is set in our systems and can change.

What is kept

• A non-identifying tombstone. A minimal record showing that an account with that internal identifier existed and was deleted. It carries no personal data and cannot be used to identify you.
• Audit evidence of the deletion itself. Proof that the request was made and carried out, which is what lets us demonstrate that we honoured it.
• Records under a documented legal hold. If a specific legal obligation requires us to preserve something, a documented legal hold can pause the deletion until that obligation ends. Barring such a hold, deletion proceeds normally.

Your subscription itself is not part of your account with us. It lives with the Apple App Store or Google Play. Deleting your account does not cancel a subscription and does not produce a refund — cancel it in your store's subscription settings, as described in the Terms of Use.

If you have already uninstalled the app

Reinstalling the app does not bring your old account back: the account is tied to the installation it was created from, so a fresh install produces a new, empty account. Your old record stays where it is.

Uninstalling does not delete anything by itself. To have the record deleted, send the request described above.

Other privacy requests

Deletion is one of several rights you have. You can also ask for access to your data, correction, restriction, portability, or to object to processing. Write to privacy@blwapps.com. The Privacy Policy explains what we hold and why.

Contact

Deletion and privacy requests: privacy@blwapps.com
General support: support@blwapps.com